Transport tracking on the move

The Cross system is an efficient and easy-to-use revenue recovery system designed to meet the needs of public transport operators worldwide. Developed in partnership with Serco Metrolink, Cross can save transport operators vital time, trouble and money by streamlining its methods of tracking and prosecuting fare dodgers.

As well as recording all standard fares issued, the Cross system manages the whole process of securing fare payment by automating standard letters and reducing paperwork. The system is also a vital tool in gathering intelligence for future resource planning and can inform staff evaluations.

PocketCross

Clear has also developed a PDA version of Cross (Pocket Cross) to work alongside the main database system. Inspectors can use Pocket Cross to check for previous offences and validate addresses when actually dealing with individuals. They can then record the actual tickets on the PDA, rather than having to phone their customer services department. These tickets are downloaded to the main database system at the end of each day along with electronic waybill information for reporting purposes.

Downloads

Key features

• Reduce the time passengers wait to be processed.
• To improve the effectiveness of name and address checking.
• Increase productivity
  
• Reduce the workload with Customer Services.

Proven software

 

Mobile productivity, focused customer service.