Clear Cross is an efficient and easy-to-use revenue recovery system, built to help transport operators with the job of processing offences and prosecuting fare evaders.
Developed in partnership with the industry, Clear Cross saves transport operators vital time, trouble and money by streamlining its methods of recording and prosecuting fare evaders. As well as recording all standard fares issued, Clear Cross manages the whole process of securing fare payment by automating standard letters, appeals, payments and prosecutions. The system is also a vital tool in gathering intelligence for future resource planning and in staff evaluations.
Whether your priority is customer service or revenue generation, Clear Cross is an efficient and easy-to-use revenue recovery system designed to meet the needs of public transport operators worldwide.
Clear Cross consists of two separate applications, PocketCross and OfficeCross that have been designed to work cohesively together.
PocketCross is the handheld, Android based application designed to work alongside the OfficeCross system. Inspectors can use PocketCross to check for previous offences and validate addresses in real-time when dealing with a possible offender. Penalty fares are recorded directly into PocketCross which are then automatically transferred back to the OfficeCross system ensuring that central records are always up to date.
OfficeCross is the backbone of the fare recovery system. All offenders, along with a complete history of all their offences, are centrally stored in a Microsoft SQL database and accessed via a purpose-built desktop application. A wide range of intelligence and analysis reports as well as report driven dashboards are built into OfficeCross to provide valuable management information.